Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
DOMESTIC SHIPPING RATES
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. CreationsByAng is not responsible for any lost or stolen packages.
In the event that an order is returned to us due to address issues beyond our control, such as incorrect or incomplete address details provided by the customer, we regret to inform you that we will not be responsible for any additional shipping charges incurred. We kindly ask our customers to ensure that the shipping information provided is accurate and complete to avoid any potential delays or complications with delivery. Thank you for your understanding.
LOCAL DELIVERIES
Local delivery is available for any order within the area of LEHIGH ACRES, FL, with an additional charge of $10.
Deliveries are made from 10 am-5pm on Mondays-Saturdays. We will contact you via text message/email with the phone number/email you provided at checkout to notify you on the day of our arrival.
IN-STORE PICKUP
You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 to 5 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10am - 8pm on Mondays-Fridays. Please have your order confirmation email with you when you come.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at creationsbyang2910@gmail.com with your name and order number, and we will look into it for you.
SHIPPING TO P.O. BOXES
We are unable to shop to PO boxes at this time.